When professionals fail to uphold the standard of care expected of them, their clients may suffer significant financial losses.
A proper understanding of professional negligence is essential for those who believe they have been affected.
This article provides an overview of professional negligence claims in New South Wales (NSW), including legal principles, how claims are established, relevant legislation, and some examples.
When professionals fail to uphold the standard of care expected of them, their clients may suffer significant financial losses.
A proper understanding of professional negligence is essential for those who believe they have been affected.
Professional negligence occurs when a professional fails to provide services with the skill, care, and diligence reasonably expected of someone in their position, causing loss to their client.
Professionals are expected to deliver services competently, adhering to the standards expected of someone with their training, qualifications, and experience. When they fail to do so—whether through oversight, error, or neglect—their actions may amount to negligence.
There is no precise legal definition of a ‘professional’; however, the term typically applies to individuals engaged in skilled work that requires formal training or study. Common professions subject to professional negligence claims include:
To succeed in a professional negligence claim, a plaintiff must prove the following elements:
The plaintiff must demonstrate that the professional owed them a duty of care. In many professions, such duties are well-established (such as the doctor-patient or solicitor-client relationship).
The plaintiff must prove that the professional failed to meet the expected standard of care. This may involve providing incorrect advice, failing to act within a reasonable timeframe, or neglecting critical details.
Under the Civil Liability Act 2002 (NSW), a professional does not breach their duty of care if it is established that the professional acted in a manner that (at the time the service was provided) was widely accepted in Australia by peer professional opinion as competent professional practice (the “peer professional opinion” defence).
Courts often rely on expert evidence to determine whether the professional breached their duty of care.
The plaintiff must be able to demonstrate not only that they have suffered loss as a result of the professional’s negligence, but that the professional’s negligence was a clear cause of that loss, and was (or ought to have been) reasonably foreseeable to the professional.
Some common defences to professional negligence claim include:
The information in this article is not legal advice and is intended to provide commentary and general information only. It should not be relied upon or used as a definitive or complete statement of the relevant law. You should obtain formal legal advice specific to your particular circumstance. Liability limited by a scheme approved under Professional Standards Legislation.