Commercial Lease Make Good Obligations in NSW: How Landlords Can Avoid Costly Disputes

If your business is approaching the end of a commercial lease, understanding your make good obligations early can help you avoid unnecessary works, protect your financial position and reduce the risk of a costly dispute.

Commercial lease disputes often arise at the end of a lease when the tenant vacates the premises. One of the most common areas of disagreement concerns the tenant’s obligation to “make good” the premises.

Many make good disputes become far more expensive because advice is only sought after the tenant has vacated the premises. Understanding your rights and obligations before the lease ends can help avoid unnecessary litigation.

This article will cover:

  • What is a ‘make good’ clause?
  • Why are ‘make good’ clauses so heavily disputed?
  • How does section 133A of the Conveyancing Act affect ‘make good’ claims?
  • The importance of detailed condition reports
  • Why clear and specific ‘make good’ clauses matter?
  • What if you purchased a property with an existing tenant?
  • The benefits of obtaining early legal advice

What is a ‘make good’ clause?

A ‘make good’ clause is a provision in a commercial lease that sets out what the tenant must do before returning possession of the premises to the landlord at the end of the lease.

Every lease is different. Some clauses impose relatively minor obligations, while others require extensive reinstatement work.

Depending on the wording of the lease, a tenant may be required to:

  • repair damage to the premises;
  • repaint walls;
  • replace damaged flooring or ceiling tiles;
  • remove fit-outs installed during the tenancy;
  • remove partitions, shelving, racking or cabinetry;
  • disconnect and remove services installed by the tenant;
  • restore the premises to its original configuration;
  • remove signage;
  • repair any damage caused by removing fixtures or fittings; and/or
  • professionally clean the premises before handover.

The extent of the tenant’s obligations depends on the wording of the lease. There is no “standard” make good obligation under NSW law.

Why are ‘make good’ clauses so heavily disputed?

Make good disputes often involve significant sums of money.

A landlord may obtain quotes exceeding $100,000 for reinstatement works, while the tenant may argue that much of the work is unnecessary, exceeds the lease requirements, or relates to upgrades that the landlord intended to undertake anyway.

Common disputes include:

  • whether particular work is actually required by the lease;
  • whether damage amounts to fair wear and tear;
  • whether tenant-installed fit-outs must be removed;
  • whether the landlord is entitled to recover the full cost of works;
  • whether the landlord intended to re-develop or refurbish the premises after the lease ended;
  • whether the landlord has suffered any actual financial loss.

Many of these disputes ultimately depend on careful interpretation of the lease and the surrounding evidence.

How does section 133A of the Conveyancing Act affect ‘make good’ claims?

Landlord and tenants should be aware of section 133A of the Conveyancing Act 1919 (NSW), which applies to leases and make-good clauses in New South Wales.

Many landlords are surprised to discover that even if a tenant has breached a repair obligation, they may not automatically recover the full cost of carrying out the repairs.

Generally speaking, where the breach concerns a covenant to keep premises in repair or to leave the premises in repair at the end of the lease, section 133A limits the damages recoverable.

In broad terms, damages cannot exceed the amount by which the value of the property has been diminished because of the tenant’s breach. This means that the cost of repairs is not necessarily the amount that can be recovered.

For example, if repairs would cost $120,000 but the tenant’s failure to carry out those repairs only reduced the value of the property by $40,000, the landlord’s recoverable damages may be limited to the lesser amount. However, practically speaking, often the costs of repairs is the amount of dimunition in value of the property.

Section 133A also contains an important protection where the landlord intended to demolish or substantially alter the premises shortly after the lease ended. In those circumstances, repairs that would immediately have been removed or rendered worthless may not be recoverable.

However, not every ‘make good’ obligation is necessarily a repair covenant.

Many commercial leases require tenants to undertake broader reinstatement obligations, such as removing fit-outs, restoring the premises to their original configuration, or removing tenant-installed services. Depending on the wording of the lease, these obligations may be treated differently from ordinary repair obligations.

As the distinction can significantly affect the amount recoverable, legal advice should be obtained before assuming that section 133A either does or does not apply.

The importance of detailed condition reports

One of the most valuable documents in any ‘make good’ dispute is the condition report prepared when the lease commenced.

Unfortunately, many commercial leases commence without:

  • photographs;
  • videos;
  • marked-up plans;
  • written condition reports; or
  • records identifying which items already existed and which were installed by the tenant.

Years later, when the tenancy ends, neither party can confidently establish the original condition of the premises. This creates significant evidentiary difficulties.

A comprehensive entry condition report should ideally include:

  • extensive dated photographs;
  • video recordings;
  • floor plans;
  • identification of existing damage;
  • details of existing fixtures and fittings;
  • records of paint colours and floor finishes;
  • identification of landlord-owned vs tenant-owned improvements.

Exit inspections should similarly be carefully documented to preserve evidence if a dispute arises.

Good documentation often prevents disputes altogether.

Why clear and specific ‘make good’ clauses matter?

Many commercial lease disputes arise because the make good clause is vague or ambiguous.

Clauses requiring a tenant to leave the premises in “good condition” or “as originally received” may create uncertainty, particularly after a long-term tenancy involving multiple fit-outs, alterations or lease renewals.

Well-drafted clauses should clearly identify:

  • whether the tenant must remove all fit-outs;
  • whether landlord approval is required before leaving alterations in place;
  • what constitutes fair wear and tear;
  • whether repainting is required;
  • whether services must be disconnected;
  • whether specialist certifications are required;
  • whether professional cleaning is required;
  • the standard of reinstatement expected; and
  • whether the landlord can elect which items are to remain.

The more precise the clause, the less scope there is for costly disputes.

What if you purchased a property with an existing tenant?

A common issue arises where a landlord purchases a commercial property that is already subject to an existing lease.

The new owner may inherit the lease but have little or no knowledge of the original condition of the premises when the tenancy commenced.

Questions often arise such as:

  • Were the partition walls installed by the tenant?
  • Was the suspended ceiling original?
  • Who installed the air conditioning?
  • Was the mezzanine already there?
  • Were the floor coverings replaced during the tenancy?

Without reliable evidence, it may be difficult to prove what the tenant is required to remove or restore.

If you are purchasing a commercial property subject to an existing lease, it is prudent to undertake due diligence before settlement.

This may include obtaining:

  • the original executed lease;
  • all deeds of variation;
  • licences for alterations;
  • fit-out approvals;
  • original condition reports;
  • photographs taken at the commencement of the lease;
  • correspondence concerning alterations;
  • building plans; and
  • records from the previous owner or managing agent.

Where these documents cannot be located, legal advice should be sought well before the lease expires so that appropriate evidence can be gathered.

Obtain legal advice early

Many make good disputes become far more expensive because advice is only sought after the tenant has vacated the premises.Early legal advice can help identify:

  • the extent of the tenant’s contractual obligations;
  • whether section 133A of the Conveyancing Act may affect any claim;
  • whether expert reports from builders or valuers should be obtained;
  • what evidence should be preserved;
  • whether negotiations should commence before the lease expires;
  • whether the lease requires notices to be issued; and
  • the most commercially sensible strategy for resolving the dispute.

Obtaining advice early can often avoid unnecessary litigation and reduce costs for both landlords and tenants.

Our commercial litigation team regularly advises landlords, tenants and property owners on commercial leasing disputes.

Business Dispute Lawyers for Sydney and Newcastle

Need Answers Fast? Contact Us Today

The information in this article is not legal advice and is intended to provide commentary and general information only. It should not be relied upon or used as a definitive or complete statement of the relevant law. You should obtain formal legal advice specific to your particular circumstance. Liability limited by a scheme approved under Professional Standards Legislation.

Author
Associate Solicitor