Work Health
& Safety

Maintain a safe workplace and manage the risk of prosecution, fine or imprisonment for breaches of duties under the Work Health & Safety Act.

Whatever business you’re in, creating a safe work environment is the most important investment you can make for the business and its people.

Our WHS Lawyers know the importance of ongoing training and comprehensive compliance systems to ensure that businesses and their officers and managers can demonstrate they are meeting their WHS obligations.

How We Help

Our team will take the time to understand your workplace environment, industry issues and business strategies and deliver legal services to assist you to proactively manage and fulfill WHS duties and obligations in line with those business and commercial objectives.

Whilst we aim to work proactively to manage workplace risks and compliance issues, we also assist businesses to manage serious and catastrophic incidents and investigations, and provide representation in relation to prosecutions.

Who Owes Duties under WHS Laws

Statutory duties are owed under the Work Health & Safety Act 2011 by a broad range of people including:

  • Persons conducting a business or undertaking (PCBU),
  • Officers, including company directors, business owners as well as any person who can make, or participate in making, decisions that affect the whole, or a substantial part, of the business of a corporation,
  • Workers, and
  • Other Persons at a workplace.

What Duties are Owed?

Whilst the WHS Act sets out each duty in detail, in summary:

  • PCBUs’ primary duty to ensure the health and safety of workers,
  • Officers’ duty to exercise due diligence to ensure that PCBUs comply with their duties and obligations,
  • Workers’ duties to take reasonable care for their own health and safety, the health and safety of other persons, and to comply with reasonable instructions given by a PCBU,
  • Other Persons’, at a workplace, duty take reasonable care for their own health and safety, the health and safety of other persons, and to comply with reasonable instructions given by a PCBU, and
  • If more than one person has the same duty in relation to the same matter, they have a duty to consult each other in relation to the matter.

Employment Law Guide

Best Practices for engaging, managing and terminating employees. What every employer needs to know.

Work Health & Safety Guide

An introduction to PCBUs’ duty of care and Officers’ duty to exercise due diligence under the Work Health & Safety Act NSW (2011).

Our Services

Our Work Health & Safety services centre around:
  • Workplace Health & Safety Training & Policies

  • WHS Management System Reviews

  • WHS Investigations

  • Incident Management and Safety Regulator Investigations

Workplace Health & Safety Training & Policies
  • Boardroom training for Directors & Officers
  • In-house training for all personnel
  • Officer and management coaching and training programs on due diligence requirements
  • Advice on due diligence approach and systems
  • Work Health & Safety Policies
  • Bullying & Harassment Policies
  • Anti-Discrimination Policies
  • Grievance Policies
  • Drug & Alcohol Policies
  • Motor Vehicle & Equipment Policies
WHS Management System Reviews
  • Compliance audit on existing systems
  • Risk management reviews
  • Developing and implementing risk minimisation strategies
  • Insurance reviews and recommendations
  • Post-incident strategic review
  • Assistance in drafting bespoke and compliant policies and procedures
  • Off the shelf compliance products for SME’s
WHS Investigations
  • Conducting and assisting investigations from complaints, safety incidents or fatalities
  • Scope analysis – what needs investigating
  • Interviews – independent and insightful
  • Evidence – gather, review and assess
  • Analyse – identify missing pieces
  • Report – concise findings and recommendations
  • Review – HR processes
  • Acting – representing businesses in prosecutions, litigation or coronial inquests
Incident Management and Safety Regulator Investigations
  • Serious incident management strategies
  • Establishment of legal professional privilege
  • ICAM (Incident Cause Analysis Method) investigations
  • Improvement and prohibition notice review and appeals
  • Responses to formal notices for documents and information
  • Regulator interview preparation and representation
  • Enforceable undertaking development and submissions
  • Prosecution representation
  • Pleas and hearings
More Accredited Specialists in Commercial Litigation than 99% of all law firms in NSW.

Our Work Health & Safety Lawyers

Frequently Asked Questions

Who is a Person Conducting a Business or Undertaking?

A Person Conducting a Business or Undertaking (PCBU) is a broad term used through work health and safety legislation to describe many forms of businesses.

As a PCBU, you hold the primary duty of care to ensure workers and others are not exposed to a risk to their health and safety.

As a PCBU, there is a requirement to, as far as is reasonably practicable, ensure the health and safety of workers and other people like volunteers and visitors. There is also a requirement to have open and genuine consultation with your workers about work health and safety matters.

How do I prove WHS compliance?

The best mechanism as a PCBU is to ensure all workers are receiving regular training and understand work health and safety training. Records should be maintained and kept up to date to show when workers have completed relevant training.

PCBU’s may also look to undertake periodic assessment of employees to measure ongoing knowledge and competence. This will also highlight areas of weakness for individuals and allow for ongoing training for workers where required.

Who is a worker under Work Health & Safety Laws?

A worker is defined as any person that carries out work in any capacity for a PCBU. This includes:

  • Employees,
  • Contractors and sub-contractors.
  • Employees of sub-contractors.
  • Labour hire employees,
  • Outworkers,
  • Apprentices,
  • Volunteers, and
  • Work experience students.

As such, it is critical to understand your duties as a PCBU apply to not just employees, but a variety of different people who are at your workplace. A workplace is a place of work where work is carried out for a PCBU and includes any place where a worker goes, or is likely to be.

What is a PCBU’s primary duty of care under the WHS Act?

Section 19 of the Work Health and Safety Act states that a PCBU’s primary duty of care is to so far as reasonably practicable, to ensure the health and safety of:

  1. workers engaged, or caused to be engaged by the person, and
  2. workers whose activities in carrying out work are influenced or directed by the person,

while the workers are at work in the business or undertaking.

A PCBU must ensure, so far as is reasonably practicable, that the health and safety of other persons is not put at risk from work carried out as part of the conduct of the business or undertaking.

A PCBU must ensure, so far as is reasonably practicable:

  1. the provision and maintenance of a work environment without risks to health and safety, and
  2. the provision and maintenance of safe plant and structures, and
  3. the provision and maintenance of safe systems of work, and
  4. the safe use, handling, and storage of plant, structures and substances, and
  5. the provision of adequate facilities for the welfare at work of workers in carrying out work for the business or undertaking, including ensuring access to those facilities, and
  6. the provision of any information, training, instruction or supervision that is necessary to protect all persons from risks to their health and safety arising from work carried out as part of the conduct of the business or undertaking, and
  7. that the health of workers and the conditions at the workplace are monitored for the purpose of preventing illness or injury of workers arising from the conduct of the business or undertaking.

PCBU’s owe a duty to provide and maintain a safe working environment which includes consideration in respect of:

  1. Lighting;
  2. Workplace layout;
  3. Entries and exits;
  4. Floors and surfaces;
  5. Work areas;
  6. Fixtures and fittings; and
  7. Ventilation.

A PCBU’s obligation extends to cover workers that work from home or in isolation.

What duties does a Worker owe under WHS Laws?

Section 28 of the Work Health and Safety Act states, while at work, a worker must:

  1. take reasonable care for his or her own health and safety, and
  2. take reasonable care that his or her acts or omissions do not adversely affect the health and safety of other persons, and
  3. comply, so far as the worker is reasonably able, with any reasonable instruction that is given by the person conducting the business or undertaking to allow the person to comply with this Act, and
  4. co-operate with any reasonable policy or procedure of the person conducting the business or undertaking relating to health or safety at the workplace that has been notified to workers.

Workers have the obligation ensure that they work safely, follow instructions and ask questions if they are not sure how to safely perform the work.

What duties to Invitees and other persons owe under WHS Laws?

Section 29 of the Work Health and Safety Act states:

A person at a workplace (whether or not the person has another duty) must

  1. take reasonable care for his or her own health and safety, and
  2. take reasonable care that his or her acts or omissions do not adversely affect the health and safety of other persons, and
  3. comply, so far as the person is reasonably able, with any reasonable instruction that is given by the person conducting the business or undertaking to allow the person conducting the business or undertaking to comply with this Act.

Any person at a workplace, such as a visitor or customer must take reasonable care of their own health and safety. These persons may be affected by their acts and omissions in the case of an incident.

Invitees must also comply with, so far as reasonably practicable any reasonable instruction that is given by the PCBU.

What workplace incidents need to be notified to SafeWork?

Pursuant to section 35 of the Work Health and Safety Act, a notifiable incident is:

  1. the death of a person, or
  2. a serious injury or illness of a person, or
  3. a dangerous incident.

A serious injury or illness of a person means an injury or illness requiring the person to have:

  1. immediate treatment as an in-patient in a hospital, or
  2. immediate treatment for—
    1. the amputation of any part of his or her body, or
    2. a serious head injury, or
    3. a serious eye injury, or
    4. a serious burn, or
    5. the separation of his or her skin from an underlying tissue (such as degloving or scalping), or
    6. a spinal injury, or
    7. the loss of a bodily function, or
    8. serious lacerations, or
  3. medical treatment within 48 hours of exposure to a substance,

and includes any other injury or illness prescribed by the regulations but does not include an illness or injury of a prescribed kind.

A dangerous incident means an incident in relation to a workplace that exposes a worker or any other person to a serious risk to a person’s health or safety emanating from an immediate or imminent exposure to:

  1. an uncontrolled escape, spillage or leakage of a substance, or
  2. an uncontrolled implosion, explosion or fire, or
  3. an uncontrolled escape of gas or steam, or
  4. an uncontrolled escape of a pressurised substance, or
  5. electric shock, or
  6. the fall or release from a height of any plant, substance or thing, or
  7. the collapse, overturning, failure or malfunction of, or damage to, any plant that is required to be authorised for use in accordance with the regulations, or
  8. the collapse or partial collapse of a structure, or
  9. the collapse or failure of an excavation or of any shoring supporting an excavation, or
  10. the inrush of water, mud or gas in workings, in an underground excavation or tunnel, or
  11. the interruption of the main system of ventilation in an underground excavation or tunnel, or
  12. any other event prescribed by the regulations,
  13. but does not include an incident of a prescribed kind.
When does SafeWork need to be notified of an incident?

SafeWork must be notified immediately after you become aware that a notifiable incident arising out of the conduct of the business or undertaking has occurred. The notification must be either in writing or by telephone, whichever is the fastest possible means.

What is the role of a Health & Safety Committee?

A PCBU must establish a health and safety committee for the business or undertaking or part of the business or undertaking:

  1. Within 2 months after being requested to do so by –
    1. a health and safety representative for a work group of workers carrying out work at that workplace, or
    2. 5 or more workers at that workplace, or
  2. If required by the regulations to do so, within the time prescribed by the regulations.

The functions of the committee are:

  1. to facilitate co-operation between the person conducting a business or undertaking and workers in instigating, developing and carrying out measures designed to ensure the workers’ health and safety at work, and
  2. to assist in developing standards, rules and procedures relating to health and safety that are to be followed or complied with at the workplace, and
  3. any other functions prescribed by the regulations or agreed between the person conducting the business or undertaking and the committee.

A Health & Safety Committee can be an effective way to consult with workers on the same matters across different work groups or workplaces and where there are several PCBU’s with responsibility for the same health and safety matters.

What is an enforceable undertaking?

An enforceable undertaking is a legally binding agreement between SafeWork and the person that proposes the undertaking. The person making the undertaking (the PCBU) is obliged to carry out all activities outlined in the undertaking.

An enforceable undertaking will only be accepted if it demonstrates three main principles: the undertaking benefits:

  1. the workplace;
  2. their industry; and
  3. the community.

When a proposed enforceable undertaking is accepted, any legal proceedings connected to the alleged contravention is discontinued. Where legal proceedings have not been started, if the person making the undertaking carries out the activities, no proceedings will be started.

The benefits of an enforceable undertaking are it:

  1. provides for significant and on-going commitments that aim to achieve improved WHS and compliance;
  2. provides an opportunity for organisational reform; and
  3. provides an opportunity for the person to communicate to their industry peers and the community generally about the consequences of unsafe work practices and the opportunities that putting in place safe work practices can bring.

An enforceable undertaking must include:

  1. particulars about the person proposing the enforceable undertaking;
  2. details of the contravention or alleged contravention;
  3. an acknowledgment that the regulator has alleged a contravention has occurred;
  4. a statement of assurance about future WHS behaviour; and
  5. a statement of regret that the incident occurred.

Work Health & Safety Guide

Work Health & Safety Act Overview

The Work Health & Safey Act 2011 imposes a number of important and exhaustive non-transferrable duties on Officers and Managers, Persons Conducting a Business or Undertaking (PCBU), Workers and Other Persons at the workplace.

These duties include:

  • PCBUs’ primary duty to ensure the health and safety of workers,
  • Officers’ duty to exercise due diligence to ensure that PCBUs comply with their duties and obligations,
  • Workers’ duties to take reasonable care for their own health and safety, the heath and safety of other persons, and to comply with reasonable instructions given by a PCBU, and
  • Other Persons’, at a workplace, duty take reasonable care for their own health and safety, the health and safety of other persons, and to comply with reasonable instructions given by a PCBU.

Importantly, a person may have more than one duty and more than one person can have the same duty.

If more than one person has a duty in relation to the same matter, each of those persons has a duty to consult and must, as far as is reasonably practicable, consult, cooperate and coordinate activities with all other persons who share the duty.

Understanding and fulfilling these duties is vitally important, not only for protecting workers and other persons against harm to their health, safety or welfare, but because a failure to comply with a duty will constitute an offence under the Act.

Depending on the severity of the failure, offences are categorised as either category 1, 2 of 3 offence; with category 1 offences relating to circumstances where a person has demonstrated gross negligence or recklessness and carrying severe penalties including fines of up to $761,750 and/or imprisonment for up to 5 years and fines of up to $ 3,809,300 for companies.

SafeWork NSW has broad powers available for enforcing compliance with Work Health and Safety Laws. SafeWork Investigators have the power to enter any place of work, conduct interviews and make inquiries, take photographs and other recordings, take samples, examine and copy documents, and secure or seize evidence.

Where WHS Laws have been breached SafeWork may give a precaution, negotiate and accept an enforceable undertaking, or carry out legal prosecutions against individuals, employers or businesses responsible for the breach through the Courts.

Primary Duty of Care

A PCBU (Person Conducting a Business or Undertaking) has the primary duty to ensure, so far as is reasonably practicable:

  • the health and safety of workers engaged by the person and the health and safety of workers activities are influenced or directed by the person, and
  • that workers and other persons are not put at risk from work carried out as part of the conduct of the business or undertaking exposed to health and safety risk.

This primary duty specifically extends, without limitation, to:

  • the provision and maintenance of a safe and risk free work environment,
  • the provision and maintenance of safe plant and structures,
  • the provision and maintenance of safe systems of work, and
  • the provision of information, training, instruction and supervision necessary to protect persons from risks.

A PCBU must consult, cooperate and coordinate with other PCBUs with whom they share duties.

What is ‘Reasonably Practicable’?

‘Reasonably practicable’ means doing what is effective and possible to ensure the health and safety of workers and others. All people must be given the highest level of health and safety protection from hazards arising from work, so far as is reasonably practicable.

A person conducting a business or undertaking (PCBU) should always seek to eliminate, so far as is reasonably practicable, any health and safety risks. If a risk cannot be eliminated, the PCBU must minimise the risk, so far as is reasonably practicable, by:

  • substituting (wholly or partly) the hazard with something with a lesser risk,
  • isolating the hazard from any person exposed to it, and
  • implementing engineering controls.

If these controls do not fully eliminate or minimise the risk, the PCBU must implement administrative controls and then, if appropriate, ensure the provision of suitable personal protective equipment.

A combination of controls may be used to minimise a risk if a single control is not sufficient.

Control Measures

In determining control measures, the PCBU should identify and consider everything that may be relevant to the hazards and risks and the means of eliminating or minimising the risks.

The PCBU, when determining what is reasonably practicable, should take into account:

  • the likelihood of the hazard or risk occurring,
  • the degree of harm from the hazard or risk,
  • knowledge about ways of eliminating or minimising the hazard or risk, and
  • the availability and suitability of ways to eliminate or minimise the risk.

The more likely the hazard or risk is, or the greater the harm that may result from the hazard, the less weight should be given to the cost of eliminating or minimising the risk.

Officers’ Duty to Exercise Due Diligence

Officers of PCBUs must exercise due diligence, which at its simplest, requires an officer to concentrate on managing the work health and safety (WHS) risks of the business or undertaking and ensuring that PCBUs fulfill their primary duties of care.

Who is an Officer?

Under WHS Laws an Officer includes:

  • a director or secretary of a company,
  • a person who makes, or participates in making, decisions that affect the whole, or a substantial part, of the business of the company,
  • a person who has influence over decisions that affect the business or undertaking of the company or entity, including financial and administrative decisions,
  • a person who can instruct other officers or directors about the business or undertaking of the corporation or entity,
  • a liquidator of the business or undertaking, and
  • a trustee of the business or undertaking.
What is Due Diligence?

The reasonable steps officers must take to ensure they are exercising due diligence include, but is not limited to:

  • acquiring and keeping up to date with knowledge of WHS matters,
  • gaining an understanding of the PCBUs business operations and the associated hazards and risks,
  • ensuring the PCBU has available for use, and uses, the appropriate resources and processes to eliminate or minimise risks to health and safety,
  • ensuring the PCBU has appropriate processes for receiving and considering information regarding incidents, hazards and risks and responding in a timely way to that information,
  • ensuring the PCBU implements processes for complying with any duty or obligation under the WHS Act, and
  • verifying the provision and use of resources and processes required for compliance.
Acquiring and keeping up to date with knowledge of WHS matters

Examples of how to keep up to date on WHS matters include:

  • enhancing the expertise of the officer through WHS training, information sessions and/or conferences etc,
  • understanding what the Work Health and Safety Act 2011 (WHS Act) requires and the strategies and processes for eliminating hazards and risks,
  • keeping up to date with changes in WHS matters, legislation, codes of practice and safety guidelines,
  • accessing industry specific WHS information such as from industry associations,
  • subscribing to publications and websites such as Safe Work Australia, and
  • obtaining assistance from WHS Lawyers and/or Safety Consultants as necessary.
Gaining an understanding of the PCBUs business operations and the associated hazards and risks

Giving proper consideration of the hazards and risks associated with the operations is an important obligation for officers when making decisions.

An appropriate understanding required for decision making could be gained by:

  • undertaking regular inspections of the workplace/s,
  • consulting with workers about WHS hazards and risks,
  • having a way of identifying and managing health and safety risks,
  • implementing and using an effective WHS incident and hazard management system,
  • having a sound knowledge of the PCBU’s risk management system, which may require obtaining appropriate advice,
  • actively participating in how the PCBU conducts its WHS risk management processes, and
  • understanding the WHS regulatory requirements for hazards and risk that impact on the organisation’s operations.
Ensuring the PCBU has available for use, and uses, the appropriate resources and processes to eliminate or minimise risks to health and safety

Examples to help ensure risks to health and safety are eliminated or minimised include:

  • providing an effective governance structure and WHS incident and hazard management system
  • establishing and maintaining a system to manage risks to health and safety
  • scrutiny and oversight to ensure allocation of resources to manage work health and safety in matters such as:
    • safe plant and equipment,
    • maintenance of plant and equipment, and
    • training of workers.
Ensuring the PCBU has appropriate processes for receiving and considering information regarding incidents, hazards and risks and responding in a timely way to that information

Implement a reporting system to ensure information about incidents, emerging hazards and risks is:

  • communicated,
  • considered,
  • acted upon promptly, and
  • remedial actions monitored.
Ensuring the PCBU implements processes for complying with any duty or obligation under the WHS Act

Officers must ensure the areas requiring compliance are identified and they exercise an appropriate level of scrutiny and oversight of the PCBU to ensure it complies with its WHS obligations.

These obligations include:

  • reporting of notifiable incidents,
  • duty to consult with workers,
  • action on improvement, prohibition and non disturbance notices,
  • obligations to provide information, training and instruction to workers about work health and safety,
  • obligations for health and safety representative training,
  • licensing and registration obligations,
  • obligations for union right of entry requirements, and
  • duty to consult, cooperate and coordinate activities with other duty holders.
Verifying the provision and use of resources and processes required for compliance

An officer must verify the PCBU has implemented the work health and safety system and is legally compliant. This includes:

  • ensuring board reports include relevant WHS information,
  • ensuring adequate resources and safety processes are in place and being used,
  • actively verifying and auditing safety arrangements, and
  • ensuring the PCBU has addressed any identified gaps and provided detailed reports to the board on actions taken to address safety issues.